BConnected Citizen Service System

BConnected allows citizens and city employees to automatically and immediately contact a responsible department with a service request or to report an issue (i.e. - request a recycling bin, report a pothole, confirm tax payment). Citizens may elect to receive automatic emails with a status update of their service request. If you wish to submit a service request via the City website please fill in the information below.

BConnected also offers the following functionality, including:

  • Our BConnected Citizen Portal - This is your one-stop, citizen services sitemap.
  • Our City Knowledge Database - This database provides general information about city and non-city services without requiring a citizen to submit a service request.
  • Our Suggestion Box - Please be aware that this link is only for making suggestions to the City and not for requesting help or assistance. You will not receive a response to your suggestion but the information that you provide will be reviewed and forwarded by the appropriate person or department for their consideration.

Since the adoption of the program on 9/29/09 by the City of Bridgeport the BConnected system has been used to address thousands of citizen service requests.

Submit a new Service Request

  • 1. Personal Info
  • 2. Where and What
  • 3. Details
  • 4. Confirm

Tell Us About Yourself

Need a second line?

Want to provide another?

Choose how you wish to be notified about changes or updates to your service requests.

Please provide us with the following information regarding your request:

Where is the issue?

Search for an address, or drag the pin to the map to mark the location of the issue.


What type of issue? *

Enter any comments you may have regarding this issue:


For certain issues, it's helpful to provide photos or documents to help us understand the issue. If you have any such files, please add them here.

    Thank you

    Your service request has been submitted. Below are the details. Please keep this information for your records. We will notify you when there are updates to the status of your request, based on your selected notification preferences.

    Your Comments



    What would you like to do now?