Citizen Service Requests
BConnected is a customer service system allowing citizens to submit requests for local government services, report neighborhood issues, and get answers to frequently asked questions. Access us here through the website or download our free app on your iPhone. The City has also created a non-emergency Call Center to assist you with service requests and general information. Our Call Center is open weekdays 8:30 am - 5:00 pm at 203-576-1311. We look forward to hearing from you.
Click here to submit a service request OR report a neighborhood issue.
(i.e. - report a pothole, street sign missing, report blight/graffiti, request a recycling bin, make a tax inquiry)
Click on any of the links below to get answers to Frequently Asked Questions.
Still can’t find the answer to your question? Click here to search by subject or keyword in the Knowledge Database without being required to submit a service request.
Use Our Suggestion Box
Please be aware that this link Suggestion Box is only for making suggestions to the City and not for requesting help or assistance. You will not receive a response to your suggestion but the information that you provide will be reviewed and forwarded by the appropriate person or department for their consideration.
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Additional Links
Contact Information
Jodie Paul-Arndt
Director of CitiStat
CitiStat Office
City Hall Annex (1st Floor)
Phone: (203) 576-7100
Fax: (203) 394-6978
Click here to Email Me
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