If you feel that you have been treated unjustly or improperly by one of our police officers, you may download and print the following forms (in English and in Spanish) and fill in as much information on it as you have available. Then bring the form with you to our police headquarters at 300 Congress Street and speak to the officer at the window in the main lobby.
Citizen Complaint Form (English Version)
Citizen Complaint Form (Spanish Version)
Below you will find our department's official policies regarding misconduct of an officer and the right of a citizen to file a complaint. Also, the process of how a complaint is investigated by our internal affairs division. These policies will help you understand the process in its entirety.
General Order 4.0 Citizen Complaints
General Order 4.02 Investigating Misconduct and Citizen Complaints
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