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Office of Emergency Management & Homeland Security & 911

To call 9-1-1 from a home or simple business phone, pick up the receiver and dial the numbers "9-1-1". To call from a business extension, obtain an outside line and then dial the numbers 9-1-1. To call 9-1-1 from a payphone, no money is required. Simply pick up the receiver and dial the numbers 9-1-1. To call 9-1-1 from a cellular phone, dial the numbers 9-1-1 and press the "Send" button (this button is normally green in color). The 9-1-1 Telecommunicator may not know your location or your telephone number depending on the cell phone and network. Be prepared to give your cellular phone number and your location.


A: Anything that has just occurred or is still in progress that could be life threatening. A medical emergency which needs an ambulance, a fire, or any incident which has injuries or unknown injuries. 

Some examples of when to call 9-1-1include: 

  • When you see fire and/or smoke
  • When you or someone with you is in danger
  • When you see a crime in progress or a crime that has just occurred
  • When you believe an ambulance is needed because someone is injured or ill.
  • When someone is trying to gain access to your residence
  • When someone suspicious is prowling around your house or neighbor's residence


non emergency call 203-576-7671