The Office of Vital Records has two important objectives that it aims to achieve. Firstly, it is responsible for receiving, certifying, filing, maintaining, protecting, and preserving vital records such as births, deaths, and marriages, as well as other crucial documents required by law. To fulfill this responsibility, the office ensures that these records are accurate, up-to-date, and easily accessible to the public as needed. Secondly, the office is committed to providing excellent customer service to the public, which involves being knowledgeable, helpful, and responsive to the needs of customers, whether in person or over the phone. The office strives to be recognized as an exceptional department with highly skilled employees, in addition to fulfilling their primary responsibilities.